kh77 Privacy Policy

1. Introduction

kh77 ("kh77," "we," "us," or "our") is committed to protecting the privacy and personal data of all users ("you" or "Player") of the kh77 platform at kh77.app. This Privacy Policy describes the types of information we collect, how we use and protect that information, and your rights with respect to your personal data.

This Privacy Policy is governed by the Data Privacy Act of 2012 of the Republic of the Philippines (Republic Act No. 10173) and its Implementing Rules and Regulations. By registering an account or using the kh77 platform, you consent to the collection and use of your information as described in this Policy.

2. Information We Collect

kh77 collects personal information that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the platform. The categories of information we collect include:

• Identity Information: Full legal name, date of birth, nationality, and government-issued identification numbers (e.g., Philippine passport, SSS, PhilSys ID, driver's license).
• Contact Information: Mobile number, email address, and residential address (city/province, e.g., Manila, Cebu, Davao, Quezon City, Makati).
• Financial Information: GCash account details, PayMaya, BPI, BDO, or Metrobank account references used for deposits and withdrawals. We do not store full bank account numbers or card numbers on our servers.
• Account Information: Username, encrypted password, account preferences, and transaction history.
• Technical Information: IP address, device type, browser type and version, operating system, and session data collected automatically when you access the kh77 platform.
• Usage Information: Pages visited, games played, betting history, time spent on the platform, and interaction logs.
• Communications: Records of your correspondence with kh77 customer support, including live chat transcripts and email exchanges.

3. How We Use Your Information

kh77 uses the personal information we collect for the following purposes:

• Account Management: To create, verify, and maintain your kh77 account, including identity verification (KYC) as required by applicable regulations.
• Service Delivery: To process deposits and withdrawals, provide access to games, and deliver the features and functionality of the kh77 platform.
• Legal Compliance: To comply with anti-money laundering (AML) obligations, PAGCOR regulatory requirements, and other applicable Philippine laws.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other illegal activities.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Responsible Gaming: To monitor gaming behavior and apply responsible gaming tools such as deposit limits and self-exclusion where appropriate.
• Marketing Communications: To send you promotional offers, bonuses, and platform updates, subject to your communication preferences. You may opt out at any time.
• Platform Improvement: To analyze usage patterns and improve the performance, design, and features of the kh77 platform.

4. Legal Basis for Processing

kh77 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our obligations under the Terms and Conditions you agreed to upon registration.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including AML regulations and PAGCOR licensing requirements.
• Legitimate Interests: Processing is necessary for our legitimate interests in operating a secure and compliant gaming platform, provided those interests are not overridden by your rights.
• Consent: For marketing communications and non-essential cookies, we rely on your consent, which you may withdraw at any time.

5. Sharing of Personal Information

5.1 kh77 does not sell, rent, or trade your personal information to third parties for their own marketing purposes.

5.2 We may share your personal information with the following categories of recipients where necessary:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers to facilitate deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML compliance service providers engaged to verify your identity.
• Game Software Providers: Licensed game studios and live dealer operators who supply games available on the kh77 platform.
• Regulatory Authorities: PAGCOR and other Philippine government agencies where disclosure is required by law or regulation.
• Legal and Professional Advisors: Lawyers, auditors, and other professional advisors engaged by kh77 in connection with legal proceedings or compliance matters.

5.3 All third parties with whom kh77 shares personal data are required to handle such data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific service they provide to kh77.

6. Cookies and Tracking Technologies

kh77 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the platform is used.

We use the following types of cookies:

• Essential Cookies: Required for the platform to function correctly, including session management and security features. These cannot be disabled.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the kh77 platform, helping us improve performance and user experience.
• Preference Cookies: Used to remember your settings and preferences, such as language and display options.
• Marketing Cookies: Used to deliver relevant promotional content. These are only placed with your consent.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the kh77 platform.

7. Data Retention

kh77 retains your personal information for as long as your account is active and for a period thereafter as required by applicable law. In particular, transaction records and KYC documentation may be retained for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations. When personal data is no longer required, it is securely deleted or anonymized.

8. Data Security

kh77 implements appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for data in transit, encrypted storage for sensitive data at rest, access controls limiting data access to authorized personnel only, regular security audits and vulnerability assessments, and incident response procedures in the event of a data breach.

While kh77 takes all reasonable steps to protect your data, no method of transmission over the internet is completely secure. You are responsible for maintaining the confidentiality of your kh77 login credentials.

9. Your Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by kh77:

• Right to be Informed: The right to know how your personal data is being collected and processed.
• Right of Access: The right to request a copy of the personal data kh77 holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format.

To exercise any of these rights, please contact our Data Protection Officer via the support channels available on the kh77 platform. We will respond to your request within the timeframes required by applicable law.

10. Children's Privacy

The kh77 platform is strictly restricted to individuals who are at least twenty-one (21) years of age. kh77 does not knowingly collect personal information from individuals under the age of 21. If we become aware that a minor has registered an account, we will immediately close the account and delete all associated personal data.

11. Changes to This Policy

kh77 reserves the right to update this Privacy Policy at any time. When we make material changes, we will post the updated Policy on this page with a revised effective date. Your continued use of the kh77 platform following the posting of changes constitutes your acceptance of the updated Policy. We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer at: [email protected]

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.